Przejdź do treści

Statistics and performance measures for public library networked services

Obrazy
Autor
John Carlo Bertot, Charles R. McClure, Joe Ryan
Miejsce wydania
Chicago
Rok wydania
2001
Spis treści

Acknowledgments . . xi

1 Introduction . . 1
2 Recommended Statistics . . 6
3 Reommended Composite and Performance Measures . . 28
4 User Assesment . . 38
5 Managing Data Collection and Use . . 50
6 Choosing Electronic Measures: Some Issues Consider . . 62
7 Extending the Use of Statistics and Measures for the Networke Environment . . 75

Appendixes . . 81
References . . 97
Index . . 101